Refund Policy

At GlowCryo, your satisfaction is our priority. Please read our refund policy carefully.

Returns & Refunds

We accept return requests within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.

Non-Refundable Items

• Items that have been used or opened
• Sale or clearance items
• Gift cards

How to Request a Refund

To initiate a return or refund, please contact our support team at support@GlowCryo.store with your order number and reason for return. We will respond within 2–3 business days.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at support@GlowCryo.store with photos of the item and packaging. We will arrange a replacement or full refund at no additional cost.

Contact Us

For any questions regarding our refund policy, please email us at support@GlowCryo.store.