Shipping policy
Shipping Details
At GlowCryo, we strive to deliver your order as quickly and safely as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a certain amount — check our homepage for current promotions.
International Shipping
We ship worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package via the carrier's website.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@GlowCryo.store and we will investigate with the carrier on your behalf.
Incorrect Address
Please ensure your shipping address is correct before placing your order. GlowCryo is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@GlowCryo.store.
Contact Us
For any shipping-related questions, please reach out to us at support@GlowCryo.store. We are happy to help!